Drive retention and expansion with partner value
Your best retention play is knowing who surrounds your customers. Leverage ecosystem insights to identify upsell and cross-sell opportunities.
Discover new revenue opportunities
Leverage ecosystem insights to uncover upsell and cross-sell opportunities within your existing accounts. Understand customer needs and partner engagements to tailor your offerings and maximize revenue growth.
Enhance customer relationships
Strengthen your customer relationships by providing solutions that perfectly align with their current technology stack and business objectives.
Activate partner integrations
Real-time and automated account mapping reveals potential integrations that deliver immediate value to customers. Leverage better together stories to expand your customer’s use cases and create product stickiness.
Here's how it works
Generate a list of overlapping customers with your existing tech partners.
Create shared lists with your highest impact partners for co-marketing your integrated solutions to target accounts.
Set up alerts to make sure CSMs are notified when new overlaps occur. Give them access to Ecosystem Intelligence right within their CRM.
Explore features built for account expansion and retention
Trade in your spreadsheets and surface the most promising opportunities in your ecosystem with Crossbeam’s pipeline matching engine.
Access proprietary Ecosystem Intelligence and insights in the tools you work from every day to close bigger deals, faster.
Connect your partner data anywhere. Get your ecosystem growth engine going with integrations that fuel your go-to-market teams and business outcomes.
Identify high potential partners to boost your opportunities and replicate success across your ecosystem.
Bring ELG to life
Thriving tech ecosystems have value far beyond a company’s first-hand connections — they also illuminate a path to new partnerships, markets, and growth.
Discover how Gainsight leverages partner ecosystems to boost customer success, increase retention, and drive growth through integrations, ecosystem intel, and ELG event strategies.
Your partners can help accelerate your expansion into a new market, vertical, or buyer persona with grace. They can educate you about your buyer’s pain points, their communication style, and their buying tendencies. They can also give you visibility into their tech stacks and help you gather value statements to showcase your product’s value.
Turn your ecosystem into your #1 revenue source
Instantly capture insights from your ecosystem in less than a minute.
